The House of Mercier is thrilled to announce exciting opportunities for Dutch Speaking Customer Support Representatives eager to relocate to Greece. If you're looking for an adventure and a chance to enhance your career while enjoying the vibrant culture and beautiful scenery of Greece, this is the perfect role for you. As a key member of our support team, you will assist our Dutch-speaking clients with inquiries and issues related to a variety of services, ensuring they receive exceptional support.
Responsibilities
- Assist customers in Dutch through various communication channels, including phone, email, and chat, addressing inquiries and support needs
- Guide clients through processes, resolving issues and providing detailed information about our services
- Handle customer complaints with professionalism and a focus on finding effective resolutions
- Document and maintain accurate records of customer interactions, inquiries, and outcomes
- Collaborate with internal teams to escalate and resolve complex issues efficiently
- Stay updated on service offerings and industry standards to provide knowledgeable assistance
- Contribute to initiatives designed to enhance the overall customer experience and drive satisfaction
Requirements
- Fluency in Dutch and English, both written and spoken
- Previous experience in customer support or related fields is preferred
- Excellent communication skills and a strong dedication to delivering outstanding customer service
- Ability to troubleshoot customer issues effectively and provide timely solutions
- A positive attitude and willingness to learn in a fast-paced environment
- Desire to relocate to Greece and embrace the local culture
- A team-oriented mindset, committed to enhancing customer satisfaction and loyalty
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More...
