Patrique Mercier Recruitment PT is excited to offer a fantastic remote opportunity for an Italian Speaking Roadside Assistance Coordinator based in Greece. Our mission is to match multilingual talent with rewarding career opportunities, and this role is an excellent fit for those looking to utilize their language skills in a dynamic environment. As a key member of our team, you will provide essential support to Italian-speaking clients who require roadside assistance. Your role will involve coordinating timely responses to client requests and ensuring that they receive the highest quality of service during their time of need. Join us in delivering exceptional support while enhancing your professional skills in a vibrant work atmosphere.
Responsibilities
- Be the primary contact for Italian-speaking clients seeking roadside assistance
- Evaluate and assess client needs to coordinate the effective provision of services
- Maintain regular communication with customers about their service requests and updates
- Work in collaboration with service providers to ensure prompt and satisfactory support
- Document all client interactions and service requests meticulously for reporting purposes
- Collect and analyze customer feedback to identify areas for service improvement
Requirements
- Fluency in Italian and proficiency in English; knowledge of additional languages is a plus
- Previous experience in customer service or a related field
- Exceptional communication and interpersonal skills
- Strong organizational skills and ability to multitask effectively
- Proactive problem-solver with a strong focus on customer satisfaction
- Familiarity with automotive systems or roadside assistance processes is advantageous
- Must be based in Greece and available for flexible working hours, including weekends and holidays
Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....
