Patrique Mercier Recruitment PT is a leading recruitment agency in Greece, dedicated to connecting candidates with exciting job opportunities in their native languages across various sectors. We are currently looking for an Italian Speaking Airline Customer Service Specialist to join our vibrant team, with the flexibility to work remotely from anywhere in Greece. This role is perfect for individuals who are passionate about providing exceptional customer service in the airline industry. You will be responsible for assisting Italian-speaking customers with their travel needs, ensuring they receive the support and information required for a seamless travel experience. If you are enthusiastic about helping others and have strong communication skills, we would love to hear from you!
Responsibilities
- Deliver outstanding customer service to airline passengers in Italian
- Assist customers with inquiries, bookings, and travel-related concerns from a remote setting
- Effectively manage and resolve customer complaints and issues in a timely manner
- Communicate important flight information, updates, and policies clearly to customers
- Maintain accurate documentation of customer interactions and transactions
- Collaborate with team members to promote excellence in service delivery
- Stay informed about airline services, promotions, and industry trends to provide accurate assistance
Requirements
- Fluency in Italian is required; proficiency in English is also essential
- Experience in customer service, preferably in the airline or travel industry
- Strong communication and interpersonal skills
- Ability to work effectively in a remote, fast-paced environment
- Familiarity with airline booking systems and customer management software is a plus
- Willingness to work flexible hours, including evenings, weekends, and holidays
Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....
