Fraud And Payments Analyst

TLF • Full-time • Limassol, CY • 3w ago

🎲 Welcome to TLF! 🎰

We are a leading innovator in the exciting world of online gambling, providing a thrilling and responsible gaming experience to players in Asia, South America and Africa.

✨ About Us:

At TLF, we pride ourselves on our cutting-edge technology, exceptional customer service, and commitment to integrity. With years of industry expertise, we offer a wide range of thrilling casino games and immersive online experiences that keep our players engaged and entertained.

- Our Mission:

Our mission is to create an exhilarating and secure gambling environment where players can enjoy their favorite games responsibly. We believe in promoting responsible gaming practices and maintaining the highest standards of fairness, transparency, and player protection. The customer’s satisfaction and enjoyment are at the core of everything we do!

💡 Innovation & Technology:

At TLF, we embrace innovation and leverage the latest technologies to enhance the gambling experience for our players. Owner of a state-of-the-art gaming platform, we strive to deliver a user-friendly and immersive experience that keeps players coming back for more. 📱💻

- Join Our Team:

Are you passionate about the gambling industry? Are you ready to enjoy a dynamic and fast-paced environment? Join our talented team of professionals who are dedicated to pushing the boundaries of online gambling. We offer exciting career opportunities, a supportive work culture, and a chance to be part of an industry-leading company that's shaping the future of online gaming.

About the role:

As a Fraud and Payments Analyst, your primary focus will be on preventing fraud and ensuring the integrity of our transactions. You will monitor transactions, analyze deposit patterns, and perform anti-fraud checks to protect both the company and our players. A minimum of 1-2 years of hands-on experience in online fraud prevention is a must for this role.

Key responsibilities of the position:

Monitoring transactions, deposit patterns and registrations
Performing various anti-fraud checks
Preventing chargebacks, fraud, and bonus abuse
Assisting in improving the department’s processes and reports
Checking and processing withdrawals in a timely manner
Contributing to the development of a knowledge base
Communicating efficiently with other departments and payment providers
Supporting other teams in payment-related issues
Monitoring and reporting on customers’ activity
Performing daily analysis of reports and CDD/EDD whenever needed
Verifying escalated documents related to payment transactions
Monitoring systems’ performance and reporting on issues
Ad hoc tasks as required by the managers

Job requirements and competencies:

Min. 1-2 years of demonstrable hands-on experience with online fraud strategies and its prevention is a must.
Knowledge of transactions and risk monitoring procedures
Knowledge of AML, CDD/EDD and fraud prevention fundamentals
Knowledge of governing laws, regulations, and common practises in the payments field
Ability to display a high degree of confidentiality and discretion
Knowledge of task/project management tools
Excellent communication skills in English (speaking & writing) and knowledge of min. 1 Western European language
Ability to work autonomously, with minimum supervision, strictly following the department’s procedures
Attention to details and investigative approach
Numerical literacy and analytical skills
Ability to prioritize tasks according to importance and workload
Adaptable to new tasks and processes in accordance with job demands
Excellent team player, willing to learn
Well organized hence flexible
Ability to work on rotating shifts, including weekends and Public Holidays (no night shifts)

Advantageous: