Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Polish Speaking Emergency Roadside Assistance representative to work remotely from Greece! Our agency specializes in connecting skilled professionals with outstanding employers who prioritize their language talents. In this role, you will provide crucial support to customers in need of roadside assistance, ensuring they receive compassionate and effective help in Polish. This remote position is ideal for individuals who thrive in high-pressure situations and enjoy problem-solving. Join us and contribute to delivering exceptional support while enjoying the flexibility of remote work in a beautiful setting!
Responsibilities
- Respond promptly to emergency roadside assistance calls with empathy
- Communicate clearly in Polish, offering guidance and solutions to customers
- Collaborate with local service providers to expedite assistance for clients
- Document every interaction and resolution accurately in the system
- Maintain professionalism and composure under pressure during emergencies
- Contribute to team discussions for improving service quality and customer experience
Requirements
- Fluency in Polish (spoken and written) is essential
- Strong communication and customer service skills
- Previous experience in customer service or emergency assistance is an advantage
- Excellent problem-solving skills and the ability to remain calm under pressure
- Experience with remote work environments is a plus
- Willingness to work flexible hours, including evenings and weekends
- Familiarity with digital communication tools and software applications
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
