Patrique Mercier Recruitment PT is excited to announce a new position for a Spanish Speaking Client Support Representative, available to work remotely from Greece! As an agency that prides itself on connecting skilled professionals with rewarding job opportunities, we are looking for a motivated individual to provide outstanding support to our Spanish-speaking clients. If you have a passion for helping others and are eager to join a team that values excellent customer service, we would love to hear from you!
Responsibilities
- Deliver exceptional customer support to Spanish-speaking clients through various communication channels, including email, phone, and chat
- Address client inquiries and promptly resolve issues to ensure a high level of customer satisfaction
- Collaborate with team members to improve service delivery and share insights for continuous improvement
- Maintain comprehensive records of client interactions and update our CRM system accurately
- Guide clients through the onboarding process, ensuring they understand our services and tools
- Identify client needs and offer tailored solutions to enhance their experience
- Participate in training and development sessions to stay informed about product updates and best practices in customer support
Requirements
- Fluency in Spanish and English is a must
- Previous experience in customer support or a client-facing role is preferred
- Strong communication skills with a focus on empathy and effective problem-solving
- Ability to work independently and manage multiple tasks efficiently within a remote environment
- Familiarity with customer support tools and CRM platforms is advantageous
- A proactive mindset with a genuine passion for helping clients succeed
- Flexibility to work in various shifts, including evenings and weekends if needed
Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....
