Web Content Administrator
Wavemaker Hospitality is seeking a highly organized and detail-oriented Web Content Administrator to manage and update content across the websites of our diverse portfolio of hospitality brands, including Atlantica Hotels & Resorts, Mare Resorts and more. This role is key to ensuring our digital presence remains fresh, accurate, and aligned with brand strategies across all properties. You will work closely with marketing and brand teams to maintain up-to-date content and ensure an exceptional online experience for our customers.
Key Responsibilities:
· Upload and manage content (text, images, videos, promotions, etc.) across Wavemaker Hospitality’s various brand websites using a content management system (CMS).
· Ensure all content is current, accurate, and aligned with brand messaging and goals.
· Collaborate with marketing teams to implement scheduled content updates for seasonal promotions, special events, and offers.
· Ensure timely removal or updates of outdated content to maintain relevance.
· Maintain consistent brand voice, design, and messaging across all Wavemaker Hospitality brand websites.
· Review, proofread, and ensure content meets brand standards before publication.
· Work with marketing, design, and IT teams to coordinate content updates and align with promotional campaigns.
· Liaise with web developers to resolve any content display issues and ensure proper functionality.
· Monitor website content performance and ensure functionality across devices (desktop, tablet, mobile).
· Provide regular reports on content performance using tools like Google Analytics, highlighting areas for improvement.
· Identify and fix content-related issues, such as broken links, formatting errors, or outdated information.
· Report any technical issues to the development team for resolution.
· Maintain detailed documentation of content schedules, updates, and procedures for reference and future handovers.
· Ensure all content complies with SEO best practices and web accessibility standards as provided by Marketing Team.
Requirements
· Bachelor's degree in Marketing, Digital Media, Digital Marketing, or related field will be considered an advantage.
· 1-2 years of experience managing website content, preferably in the hotel or hospitality industry.
· Experience using content management systems (CMS) such as WordPress, Squarespace, or a similar platform will be considered an advantage.
· Basic understanding of HTML and CSS for formatting and troubleshooting content issues will be considered an advantage.
· Excellent attention to detail and organizational skills.
· Strong collaboration and communication skills to work with cross-functional teams.
· Ability to work under pressure and to deadlines.
· Fluent in English, both verbal and written is essential.
