We are looking to hire an IT Helpdesk Support Officer to join our successful and dynamic team in Limassol.
Job Responsibilities
- Supports the new hires onboarding by installing, deploying, configuring and troubleshooting end user's equipment, software and apps
- Acts as the first point of IT contact for any technical issues
- Resolves requests for technical assistance either in person, ticketing system, or over the phone
- Administers and supports desktop PC’s, laptops, printers, MFPs, VDIs, VoIP devices and smartphones
- Maintains and supports in-office IT equipment and back-office systems
- Maintains and tracks IT Equipment inventory stock to support everyday activities
- Deploys new hardware and software as needed
- Troubleshoots system and network problems, diagnoses and solves hardware/software faults
- Ensures that system records and procedures are accurate and current
- Assists on day to day administration and monitoring of MS Windows servers, Office 365, MS Active Directory, DNS and DHCP
- Assists on day to day administration and monitoring of the enterprise back-up systems
Job Requirements
- University degree in Information Technology or a relevant field
- Previous experience in a similar position will be considered as advantage
- Excellent command of the English language
- Ability to multitask, prioritize and work independently
- Strong communication, problem-solving and organizational skills
- Ability to master new technology quickly and to work in a fast pace environment
- Ability to work under pressure efficiently
Package
- Attractive remuneration package
- Corporate fund scheme
- Discretionary bonus based on company's and personal performance
- Discount benefit card
- Friday Lunch and daily snacks and beverages at the office
- Yearly Training Budget – Udemy membership per department
- Training opportunities for growth and personal development
- Up to 25 days holidays per year
Please apply online: https://fxgt.bamboohr.com/careers/99
Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.
