The House of Mercier is excited to announce openings for Nordic Customer Support Roles in the beautiful country of Greece! We are looking for dynamic individuals who are fluent in Nordic languages and have a strong commitment to customer service. This role offers the opportunity to support our valued Nordic-speaking clients while experiencing the rich culture and stunning scenery of Greece.
Key Responsibilities
- Provide high-quality customer support to Nordic-speaking clients through phone, email, and chat
- Handle customer inquiries and resolve issues efficiently to ensure a seamless experience
- Document customer interactions accurately and maintain comprehensive records
- Work collaboratively with team members to improve service processes and address complex inquiries
- Keep current with product knowledge to offer accurate guidance to customers
- Participate in ongoing training and development to enhance customer service skills
- Embrace the opportunity to live and work in Greece while contributing to our mission of customer excellence
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken
- Preferred experience in a customer service or support role
- Excellent communication and interpersonal skills
- Strong problem-solving capabilities to effectively address customer issues
- Willingness to relocate to Greece and adapt to a new cultural environment
- Solid organizational skills with the ability to manage a variety of tasks
- A genuine affection for providing excellent customer service
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More...
