The House of Mercier is excited to announce an incredible opportunity for Spanish-Speaking Customer Support Roles set in the beautiful landscapes of Greece! We are looking for enthusiastic individuals fluent in Spanish, who are passionate about providing exceptional customer service. Join our dynamic team and support our valued Spanish-speaking clients while enjoying the vibrant culture and stunning scenery of Greece.
Key Responsibilities
- Deliver outstanding customer support to Spanish-speaking clients through a variety of channels, including phone, email, and chat
- Address customer inquiries and effectively resolve issues, ensuring a delightful customer experience
- Document all customer interactions clearly and maintain accurate records in our support system
- Collaborate with team members to streamline processes and enhance service delivery
- Stay informed about our products and offerings to provide timely and accurate assistance to customers
- Participate in ongoing training and professional development to enhance your customer service skills
- Take advantage of the rewarding experience of living in Greece while making a significant contribution to our customer support efforts
Requirements
- Fluency in Spanish and English, both spoken and written
- Preferred experience in customer service or a similar support role
- Strong communication and interpersonal skills
- Ability to effectively troubleshoot and resolve customer concerns
- Willingness to relocate to Greece and embrace a new cultural experience
- Excellent multitasking and organizational skills
- A genuine passion for providing high-quality customer service
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More...
