Patrique Mercier Recruitment is a leading agency focused on connecting candidates with exciting job opportunities in their native languages throughout Greece. We are currently seeking an Irish Speaking Customer Service representative for Electronics Companies to join a remote team based in Greece. This role is ideal for those who are passionate about technology and dedicated to providing excellent customer support. In this position, you will assist Irish-speaking customers by addressing inquiries, troubleshooting issues, and ensuring a high level of satisfaction with various electronic products. Your language skills and customer service expertise will be essential in enhancing the overall customer experience. If you are motivated to help others and thrive in a fast-paced remote environment, we encourage you to apply!
Responsibilities
- Provide exceptional customer support via phone, email, and chat communications in Irish
- Assist customers with inquiries related to electronic products and services
- Efficiently resolve customer complaints and technical issues
- Guide customers through product features, usage, and troubleshooting steps
- Document customer interactions and maintain accurate records in our CRM system
- Collaborate with team members to improve service processes and enhance customer satisfaction
Requirements
- Fluency in Irish (both spoken and written) is required
- Strong communication and interpersonal skills
- Previous experience in customer service or a similar field is preferred
- Excellent problem-solving skills with a customer-focused approach
- Ability to work independently as well as collaboratively in a remote team
- Interest in electronics and technology products is an advantage
- Proficient in using digital communication tools and customer management systems
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
