🌟 Are you passionate about luxury jewelry and fluent in Italian? Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Italian Speaking Customer Support Representatives to join our vibrant team! Bring your enthusiasm and expertise to help us deliver the best service to our esteemed clients.
In this engaging role, you will connect with our Italian-speaking customers, assisting them with their inquiries regarding our exquisite jewelry collections. Your ability to provide exceptional assistance and create personalized experiences will be integral to our mission of delivering excellence in every interaction. Are you ready to shine in the luxury retail space?
Your Responsibilities
- Provide outstanding support to Italian-speaking customers via phone, email, and chat
- Address inquiries about our luxury jewelry offerings and help clients find the perfect pieces
- Document customer interactions accurately in our CRM system
- Collaborate with team members to ensure a seamless and positive customer experience
- Engage in training sessions to develop your knowledge of our beautiful product range
Requirements
- Fluency in Italian (both written and spoken) is required
- A strong passion for luxury products and delivering excellent customer service
- Previous experience in customer support is preferred but not essential!
- Exceptional communication skills and a friendly, welcoming attitude
- A team player with a positive outlook and eagerness to collaborate
- Strong problem-solving skills and attention to detail
- Enthusiasm for providing a memorable shopping experience in a luxurious environment!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
