Our client is one of the leading MICE agencies and has been operated since 1985. For their DMC department in Limassol, they are looking for a DMC Head of Department.
This is a full-time on-site role, responsible for Promoting the DMC department, managing Business Group Quotations, overseeing Office operations, training and providing Group Assistance. The successful candidate will be fluent in French and English and will have experience in the tourism industry as well as experience in a management position.
Job Responsibilities
- Manage existing and new client relationships, particularly within the French-speaking market, including preparing, sending and approving project leader quotations.
- Maintain and update client databases, incentive houses, and website branding.
- Develop incentive programs and suggest innovative ideas.
- Represent the department at international exhibitions to promote services.
- Negotiate with suppliers and hotels to secure optimal deals while ensuring quality.
- Coordinate confirmed operations with clients and suppliers.
- Handle invoices.
- Manage the date-to-date tasks of the project leader and the whole department.
Requirements
- Strong project management and managerial skills
- Fluency in French and English; proficiency in additional languages is advantageous
- Candidate must hold Cypriot or EU nationality
- Knowledge of the MICE industry
- Experience in serving international clients
- Computer literacy, with a minimum ECDL certification
- Previous Experience in tourist industry and managerial position is preferred
Personal Characteristics:
- Pleasant personality, team player and organized
- Self-motivated with Exceptional attention to detail
- Flexible, ability to work under pressure, meet deadlines and achieving goals
- Strong negotiation, communication and managerial skills
- Commitment to confidentiality
