We are looking for a detail-oriented individual, for the position of Junior Funding/Payments Officer to add to our dynamic growing team.
Key Responsibilities / Duties:
- Processing Financial Transactions: Manage deposits, withdrawals, transfers.
- Handling Daily Withdrawals: Ensure daily withdrawals are processed accurately.
- PSP Handling: Monitor and communicate with Payment Service Providers (PSPs) for funding transactions.
- Daily Communication with Banks and PSPs: Maintain daily communication with banks and PSPs regarding funding transactions.
- Monitor Failed Transactions: Dealing and addressing failed transactions.
- Investigation of Suspicious Cases: Investigate and resolve suspicious cases.
- Client Communication: Reply to client emails regarding funding queries or proof of payments.
- Coordination with relevant teams: Assist front office functions with any funding-related queries.
- Daily Reconciliation: Reconcile transactions across various platforms, providers, and systems.
- Manual Bonuses: Process manual bonuses for clients.
Work Experience / Knowledge:
- Language Proficiency: Excellent command of the English language.
- Experience: Previous experience in a similar position involving payments and Payment Service Providers (PSPs) is advantageous.
Skills / Personal Attributes Required:
- Microsoft Office: Proficient in Microsoft Office tools.
- Communication: Excellent communication skills.
- Teamwork: Strong team player.
- Organization: Excellent organizational skills.
- Working hours: Ability to work on weekly rotating shifts (08:00-16:00 and 16:00-00:00), with the possibility of occasional night shifts (00:00-08:00) as needed for operational demands. Currently, night shifts are not required, but flexibility is essential.
- On-Site work
Benefits:
- Competitive Remuneration Package: Offering a salary that rewards your expertise and dedication.
- Exclusive Discount Card: Enjoy savings on a variety of products and services.
- Health and Wellness Benefits: Receive a monthly allowance towards gym membership or health insurance coverage after the probation period.
- Generous Annual Leave: Benefit from 21 days of paid annual leave to ensure work-life balance.
- Additional Personal Leave: Enjoy 2 additional hours per month for personal leave, totaling an extra 3 days per year.
- Office Perks: Complimentary tea, coffee, refreshments, fruits, and snacks available daily.
- Meals Provided: Enjoy complimentary breakfast and lunch on designated days every two weeks.
- Team Building and Events: Participate in biannual team-building activities and summer/winter corporate events.
- Positive Work Atmosphere: Be part of a dynamic, creative, and friendly team.
- Career Growth Opportunities: Build a successful career with ample opportunities for professional growth within the firm.
- Supportive Professional Environment: Thrive in a supportive and professional work environment designed to foster your success.
- Annual Subscription Fee: Benefit from the annual subscription for the Register of Lawyers maintained by the Cyprus Bar Association.
- Professional Development: Access seminars and training aligned with the Cyprus Bar Association requirements for continued growth
