Patrique Mercier Recruitment ES is excited to announce an exceptional opportunity for a Spanish Speaking Technical Support Specialist to join our remote team while based in beautiful Greece! In this role, you will utilize your language skills and technical expertise to assist our Spanish-speaking customers with their inquiries related to our innovative cloud solutions. If you are passionate about customer service and technology, this position is perfect for you!
Your Responsibilities
- Deliver outstanding technical support to Spanish-speaking customers regarding our cloud services
- Diagnose and resolve technical issues effectively to ensure customer satisfaction
- Guide clients in maximizing their use of our products and services
- Document all customer interactions and technical solutions accurately
- Collaborate with team members to enhance service quality and share best practices
- Participate in ongoing training to stay informed about product updates and industry standards
Requirements
- Fluency in Spanish (both spoken and written) is essential
- Strong technical aptitude and problem-solving skills
- Prior experience in customer support or technical roles is advantageous but not mandatory
- Excellent communication and interpersonal skills
- A proactive approach and ability to work well within a remote team
- Willingness to embrace the flexibility of remote work while enjoying the surroundings of Greece
- A commitment to continuous learning and development in the technology sector!
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Good Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
Free Greek Lessons, discounts and other perks
