Patrique Mercier Recruitment ES is thrilled to offer a fantastic opportunity as an Italian Speaking Customer Service Representative in the financial sector, working remotely from Greece! If you are fluent in Italian and have a passion for helping customers navigate their financial inquiries, this role is perfect for you. In this position, you will assist Italian-speaking clients with their questions and provide excellent support, ensuring they have a positive experience with our financial services. Enjoy the flexibility of remote work while experiencing the charm and beauty of Greece!
Your Responsibilities
- Provide top-notch customer service to Italian-speaking clients via phone, email, and chat
- Solve inquiries and issues related to financial services efficiently
- Maintain a professional and friendly approach in all customer interactions
- Accurately document customer inquiries and responses for future reference
- Collaborate with the team to meet performance targets and improve service delivery
- Engage in ongoing training to enhance your knowledge of financial products and services
Requirements
- Fluency in Italian (both written and spoken) is essential
- A strong enthusiasm for customer service and a keen interest in the financial sector
- Prior experience in customer service or finance is an advantage, but not mandatory
- Excellent communication skills and the ability to connect with clients
- Problem-solving mindset and a positive attitude in challenging situations
- Self-motivated and disciplined while working remotely
- A desire to learn and develop within a dynamic and supportive team!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
