As a Sales Agent you will be responsible for making outbound calls, to assist players using the site for activity increase, retention and reactivation.
Requirements:
- An energetic passion for customer service and speaking directly with customers;
- A comfort in striking up conversations whilst confidently promoting our sites, products and promotions;
- A drive to reach targets and overachieve on a daily basis;
- Native Portuguese and Fluent English;
- An understanding of the Casino and/or sports betting industry;
- Target oriented and driven by achieving goals.
Responsibilities:
- Making daily outbound calls and follow ups;
- Assisting new players and current players to ensure they have no blockers to enjoying our products;
- Promoting our site, products, campaigns and overall entertainment offering;
- Working with your team leader to ensure all targets are understood;
- Work with other departments such as Payments, Risk, VIP and Customer Support.
We offer excellent benefits:
- Official employment and full medical insurance;
- Working with a brand new MacBookPro;
- Competitive salary and attractive bonus scheme;
- Working in a dynamic International company;
- Birthday celebration present;
- Ability for career and professional growth within the company;
- Wedding and newborn gifts;
- 24 vacation days;
- Breakfast and lunch at the office (partially paid by the company);
- Fruits and snacks available in the office;
- Team buildings and company events;
- And many others!
