🌍 Patrique Mercier Recruitment ES is thrilled to offer a position for a Spanish Speaking Customer Experience Associate in a remote capacity based in Greece! As a vital member of our team, you will be the first point of contact for our Spanish-speaking customers, providing them with top-notch support and ensuring their satisfaction.
Your exceptional communication skills and ability to address inquiries will play a crucial role in building strong relationships with our clients. If you are passionate about delivering excellent customer service and enjoy a vibrant work environment, we invite you to apply!
Your Responsibilities
- Deliver outstanding customer support to Spanish-speaking clients via email, chat, and phone
- Efficiently resolve customer inquiries and provide accurate information about our products and services
- Maintain detailed records of customer interactions to facilitate service improvements
- Collaborate with team members to identify opportunities for enhancing the customer experience
- Engage in training and development to continuously improve your service skills and product knowledge
Requirements
- Fluency in Spanish is required; proficiency in English is an advantage
- Strong commitment to providing exceptional customer service
- Previous experience in customer support or a similar role is preferred
- Excellent communication and interpersonal skills
- A proactive outlook with effective problem-solving abilities
- Ability to work effectively both independently and in a remote team environment
- Enthusiasm for contributing positively to our customers' experiences while enjoying the remote work lifestyle from Greece!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
