🌟 Join Our Team Remotely! Patrique Mercier Recruitment ES is excited to announce an opportunity for Italian Speaking Customer Support Agents for Luxury Jewelry, allowing you to work from the comfort of your own home in Greece. If you are passionate about luxury jewelry and customer service, this remote role is the perfect fit for you!
As a remote customer support agent, you will serve as the primary point of contact for our esteemed Italian-speaking clients. Your role will be to assist them with their inquiries regarding our exquisite jewelry collections, ensuring each interaction is personalized and memorable.
Your Responsibilities
- Deliver exceptional customer service to Italian-speaking clients via phone, email, and chat
- Provide knowledgeable assistance regarding products and facilitate a seamless shopping experience
- Maintain accurate records of customer interactions in our CRM system
- Work closely with your team to drive customer satisfaction and enhance service delivery
- Participate in continuous training to enhance your expertise in luxury jewelry and our offerings
Requirements
- Fluency in Italian is required; proficiency in English is advantageous
- Genuine enthusiasm for luxury jewelry and a dedication to delivering excellent customer service
- Prior experience in customer support or retail industry is a plus but not mandatory
- Excellent communication and interpersonal abilities to effectively engage with clients
- Self-motivated and able to work independently in a remote setting
- Strong problem-solving skills and attention to detail
- A collaborative spirit with the ability to contribute to a positive team environment
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Good Salary
- . Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
