🌍 Patrique Mercier Recruitment ES is excited to announce an opening for an Italian Speaking Customer Experience Associate in a remote role based in Greece! In this position, you will be the primary point of contact for our Italian-speaking customers, providing them with exceptional service and support.
Your communication prowess and problem-solving skills will play a crucial role in ensuring customer inquiries are handled efficiently. If you are passionate about delivering outstanding customer experiences and enjoy working in a flexible environment, we would love to hear from you!
Your Responsibilities
- Provide excellent customer support to Italian-speaking clients through email, chat, and phone
- Address customer inquiries, resolve issues, and supply accurate information about our products and services
- Maintain detailed records of customer interactions and feedback to inform service improvements
- Collaborate with team members to identify and implement strategies for enhancing customer satisfaction
- Participate in training sessions to continuously develop your skills and product knowledge
Requirements
- Fluency in Italian is required; proficiency in English is a plus
- Strong dedication to delivering exceptional customer service
- Previous experience in customer support or a similar role is preferred
- Excellent communication and interpersonal skills
- A proactive attitude with strong problem-solving capabilities
- Able to work independently and as part of a remote team
- Excitement for the opportunity to thrive while working remotely from Greece!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
