Are you a Computer Science graduate who's looking to grow within an international software company?
This leading payment software organization serves 140 banks, processors, telecoms and retailers all over the world. Its digital payment solutions are top-ranked by Gartner and Ovum. You may have enjoyed the company’s solutions while moving money instantly between your bankcards or tapping a smartphone for checkout!
As part of the Delivery department, you will be working as a member of the Global Support team. As a Junior Engineer you will be providing support and solutions to existing clients on production issues/bugs faced during their daily operations. You will also be assisting clients to carry out upgrades of WAY4 system modules to comply with International Payment Systems(IPS) mandates.
Why you should work for us:
- You will join an established, leading payment software company where you'll have the chance to grow and increase your knowledge and responsibilities over time.
- You'll find a friendly working atmosphere.
- Competitive salary, yearly performance bonus, provident fund, medical insurance, flexible working hours, hybrid work, corporate mobile phone, free snacks and drinks in the office, free car parking and much more!
Your tasks:
- Supporting clients’ daily operations of WAY4 modules when issues/bugs arise
- Troubleshoot and if possible reproduce existing clients reported issues/bugs
- Analyze core and custom code of WAY4 modules to identify an issue/bug.
- Report valid issues/bugs/enhancements correctly to R&D
- Correctly deliver the solution in the form of workarounds, hotfixes or configuration changes to the client(s)
- Install OpenWay software and train clients on site as required
- Meet clients Service Level Agreement (SLA)
You meet the following criteria:
- Strong educational background in Information Technology. A degree in Computer Science or related field preferably 2.1 or over 6.5/10. MSc will be considered an advantage
- Fresh graduates are encouraged, however 1-2 years’ experience within the industry will be an advantage
- Excellent communication skills and fluency in English, both written and spoken
- Excellent interpersonal skills, including to communicate technical ideas clearly effectively and convincingly
- Ability to work in teams and with people of varying abilities and backgrounds
- Analytical thinking and problem-solving
- Ability to learn new technologies quickly and correctly
- Able to troubleshoot and identify technical issues quickly
- Willingness to travel abroad for projects
- Strong knowledge of Database (Oracle preferred) and PL/SQL
- Basic programming knowledge in Java
- Administrative skills on a Unix platform (preferred)
- Basic knowledge of networking, including TCP/IP
This is a great opportunity for either a junior with a will to embrace challenges and learn fast, or a mid-senior level with proven experience in the field.
If you're interested in joining Openway (Cyprus), please apply via Easy Apply along with your CV.
We appreciate your interest in our roles and the company. Your CV will be reviewed carefully by our HR team, and if we are ready to move forward with your application, we will contact you and explain the following steps.
