As a sales agent you will be responsible of making outbound calls to assist players using the site for activity increase, retention and reactivation.
Requirements
- An energetic passion for customer service and speaking directly with customers
- A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
- A drive to reach targets and overachieve on a daily basis
- Fluent Arabic and English
- An understanding of the Casino and/or sports betting industry
- Target oriented and driven by achieving goals
Duties and Responsibilities
- Making daily outbound calls and follow ups
- Assisting new players and current players to ensure they have no blockers to enjoying our products
- Promoting our site, products, campaigns and overall entertainment offering
- Working with your team leader to ensure all targets are understood and
- Work with other departments such as Payments, Risk, VIP and Customer Support
We offer excellent benefits
- Working in dynamic European company
- Flexible work hours
- Ability of career and professional growth within the company
- Corporate events, team buildings
- Young and friendly team
You have the opportunity to work in our office in Cyprus or Bulgaria
