Join Patrique Mercier Recruitment ES as an Italian Speaking Customer Service Representative for one of the Big Five IT Companies! This is an exciting opportunity for those fluent in Italian and passionate about technology and customer support. In this role, you will be the primary point of contact for Italian-speaking customers, addressing their inquiries and providing top-quality assistance for various IT solutions. You'll be part of a dynamic and innovative team, helping to deliver outstanding service while contributing to the success of a globally recognized company. If you are eager to make a difference in the tech industry, we want to hear from you!
Your Responsibilities
- Provide exceptional customer service to Italian-speaking clients through phone, email, and chat
- Assist with inquiries related to IT products and services, ensuring customer satisfaction
- Maintain a professional and positive attitude during all customer interactions
- Accurately document customer interactions to enhance service quality
- Collaborate with team members to achieve performance targets and service excellence
- Participate in training sessions to stay updated on company products and best practices
Requirements
- Fluency in Italian (both written and spoken) is essential
- A strong passion for customer service and technology
- Previous experience in customer support is a plus, but not mandatory
- Excellent communication and interpersonal skills
- Problem-solving capabilities and a positive mindset
- Ability to work in a fast-paced environment while maintaining quality service
- Desire to grow and evolve within a leading IT organization!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
