🌟 Exciting Remote Opportunity! Patrique Mercier Recruitment ES is seeking an Italian Speaking Customer Support representative for the Banking Industry to join our dynamic team while working remotely from the beautiful landscapes of Greece! If you're fluent in Italian and have a passion for customer service, this role is tailored for you!
As a vital part of our banking support team, you will assist Italian-speaking customers with their inquiries related to banking products and services. Your goal will be to provide exceptional support and ensure a seamless experience for our clients. Enjoy the flexibility of remote work alongside the rich culture and history that Greece offers. If you're ready to take the next step in your career within the banking sector, we want to hear from you!
Your Responsibilities
- Deliver outstanding customer support to Italian-speaking clients in the banking industry across various communication channels
- Assist customers with inquiries and resolve any issues related to banking services efficiently
- Document customer interactions accurately in our CRM system for future reference
- Collaborate effectively with team members to meet service level goals and enhance customer satisfaction
- Engage in ongoing training to stay informed about banking regulations and product knowledge
Requirements
- Fluency in Italian (written and spoken) is essential
- A strong commitment to delivering excellent customer service
- Prior experience in customer support or the banking industry is advantageous but not mandatory
- Excellent communication and interpersonal skills
- A proactive team player with a positive attitude
- Strong analytical skills and attention to detail
- Ability to thrive in a remote working environment with self-discipline
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
