Join an innovative and rapidly growing iGaming/online casino company based in Hong Kong that thrives on creativity and cutting-edge technology. Our client is seeking an experienced Online Casino Manager.
BENEFITS
- Competitive salary and performance-based incentives
- Annual bonus based on performance
- Flexible working arrangements (remote/hybrid)
- Professional development opportunities and career growth
- Access to the latest technology and gaming industry tools
- Collaborative and supportive team environment
RESPONSIBILITIES
- Casino Operations Management: Oversee daily casino operations to ensure smooth functionality, including game launches, player support, and system troubleshooting.
- Player Acquisition & Retention: Develop and execute strategies to attract new players and retain existing ones through promotions, loyalty programs, and personalized engagement.
- Performance Analysis: Regularly review and analyze KPIs, revenue reports, and player activity to make data-driven decisions aimed at maximizing casino profitability.
- Game Portfolio Management: Collaborate with game providers and suppliers to manage an optimal selection of casino games, ensuring a diverse and exciting portfolio.
- Marketing Collaboration: Work closely with the marketing team to create effective campaigns, promotions, and player communications across all channels.
- Compliance and Security: Ensure that all online casino operations adhere to regulatory standards and responsible gaming practices, maintaining high levels of security and player trust.
- Team Leadership: Manage and lead a team of casino operations professionals, providing guidance, training, and fostering a collaborative environment.
REQUIREMENTS
- Industry Experience: Proven experience (3+ years) as a Casino Manager or in a similar role within the online gaming/iGaming industry.
- Knowledge of Online Casino Operations: Strong understanding of online casino operations, market trends, and player behavior.
- Analytical Skills: Ability to interpret data, generate insights, and make strategic decisions to improve casino performance.
- Familiarity with Casino Management Systems: Proficiency with relevant casino management and CRM tools.
- Regulatory Knowledge: Knowledge of relevant online gaming regulations and experience in compliance best practices.
- Communication & Leadership: Excellent interpersonal and leadership skills, capable of managing and motivating a team.
- Flexible Work Style: Willingness to work flexible hours as needed and adapt to either a remote or hybrid working environment.
Preferred Qualifications:
- Experience with player retention strategies and VIP management
- Knowledge of casino games and providers, including slots, table games, and live dealer options
- Background in player acquisition marketing strategies is a plus
Note: Thank you for considering this opportunity and for taking the time to apply. We appreciate all applications, however, due to the high volume of submissions, only those selected for further consideration will be contacted. We encourage you to follow our company page for future openings and wish you the best in your job search.
