About Us
At Numo Hotels & Resorts, we exist to redefine the essence of hospitality by presenting - as our name also states - a New and Modern approach to the hospitality sector. With an atmosphere that is unique and elegant we aim to surpass our guest's expectations while we create a safe space for our staff.
NUMO Ierapetra is an adults-only seaside resort showcasing Ierapetra, a lesser-known part of southern Crete, through a modern lens. In a sun-drenched, beachfront location surrounded by evergreen gardens, we are a barefoot luxury resort with earthy design touches and upbeat vibes.
https://www.youtube.com/watch?v=sCHx-A4oF4g&t=75s
Main Responsibilities
- Manage all F&B and day-to-day operations within budgeted guidelines and according to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers' needs and respond proactively to all their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Comply with all Health and Safety regulations
- Establish and monitor targets, KPI's, policies and procedures of the department
- Create and nurture a property environment that enhances motivation, empowerment, motivation and teamwork
- Report on management regarding sales results, operating costs and productivity
- Ensure compliance with ISO και HACCP quality management standards
Requirements
- Degree or Diploma in Hospitality Management, Business or related field
- Excellent knowledge of English
- Very good knowledge of a second language will be an advantage
- Experience of at least 2 years in a similar position in 5-star hotels or restaurants
- Very good knowledge of using computer programs (MS Office, POS)
- Pleasant, polite and friendly personality focused on customer service and satisfaction and effective management of their complaints
- Professional appearance and behavior, with an eager for development and growth
- Attention to detail, organizational skills, team spirit and cooperation
- Excellent communication skills and ability to immediately understand the needs and desires of visitors
- Flexibility and adaptability to demanding situations
Benefits
- Competitive salary package, depending on qualifications
- Excellent working environment
- Continuous learning and development opportunities
- Accommodation of very good standard and meals
We are an equal opportunities employer - All applications will be considered as confidential.
Only suitable candidates will be contacted
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