What You'll Be Working On
- Lead and oversee the integration of new solutions with existing partners, ensuring seamless connectivity and optimal performance
- Work closely with business development managers to onboard new PSP companies, managing the end-to-end process of connecting them to our processing channels
- Drive the scalability and capacity increase of existing solutions, ensuring efficient operations as the business grows
- Develop, implement, and maintain a comprehensive risk register for all current partners, ensuring proactive risk mitigation
- Analyze conversion ratios, traffic quality, and partner performance to optimize processes and drive key business decisions
- Maintain and enhance dashboards for merchant accounts, providing leadership with up-to-date insights on partner performance and account status
- Lead the revision and negotiation of financial conditions, including processing rates, settlements, rolling reserves, and deposits to optimize partner agreements
- Serve as the key point of contact for partners, addressing requests related to compliance, IPS, acquirers, and any other partner-related issues
- Take ownership of resolving settlement delays, partner debts, and other operational challenges in a timely and strategic manner
- Ensure all partner information is up-to-date, including volume limits, transactional software updates, and other relevant operational data
- Collaborate with internal teams including risk, compliance, and finance to ensure alignment and smooth operational workflows across partner accounts
What You Need To Succeed In This Role
- A minimum of 5 years in key account management, preferably within the PSP or fintech industry, with at least 2 years in a leadership or senior role
- Deep understanding of payment processing, financial conditions, risk management, and partner relationship management
- Proven ability to think strategically, anticipate challenges, and deliver long-term solutions that align with business goals
- Strong analytical skills with the ability to interpret complex data, track KPIs, and make data-driven decisions to optimize performance
- Outstanding interpersonal and communication skills, capable of leading internal teams and representing the company in high-level partner negotiations
- Ability to manage multiple high-priority projects and tasks with ease, ensuring deadlines are met without compromising quality
- Expert in using dashboards, analytics tools, and financial systems to drive insights and operational improvements
- Fluent in English and Russian;
What We Offer
- An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
- Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
- Work with coworkers who are passionate about their business;
- Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
- The opportunity to attend conferences, courses, and professional development at the company's expense- we favor the continuous development of our employees;
- Private health insurance coverage;
- 20 days of vacation time; Bank holidays; Sick leaves; Additional birthday day off;
- Team building events and corporate parties
You can find out more about our team, our values, and the unique ways we celebrate our successes here:https://fyst.com/culture
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