Working Hours: Monday to Friday, 08:00 - 12:00 or 09:00 - 13:00 (to be confirmed)
Job Purpose:
The Part-Time Receptionist / Facilities Coordinator will serve as the first point of contact for visitors, clients, and employees at our client’s office. This role is responsible for ensuring smooth day-to-day operations, enhancing workplace experiences, and maintaining a professional and welcoming office environment.
Key Responsibilities:
- Front Desk Management:
- Greet and assist visitors, clients, and employees in a friendly, professional manner.
- Manage incoming calls, emails, and queries, directing them to appropriate personnel as needed.
- Ensure the reception area is clean, organized, and reflective of the company's professional standards.
- Facilities Coordination:
- Coordinate and manage day-to-day office operations, including mail distribution, office supplies inventory, and meeting room bookings.
- Collaborate with facilities management and service providers to ensure the office is well-maintained.
- Act as the main point of contact for any workplace issues, escalating matters to relevant teams when necessary.
- Workplace Ambassador:
- Ensure a positive workplace experience by facilitating a comfortable and productive environment for employees and visitors.
- Organize and support in-office events or meetings, including catering and AV setup.
- Monitor and respond to employee concerns regarding office amenities and services, ensuring prompt resolution.
- Health & Safety Compliance:
- Assist with compliance related to health and safety regulations within the workplace.
- Coordinate fire drills and other safety initiatives in collaboration with the Facilities team.
- Administrative Support:
- Provide ad-hoc administrative support, including scheduling meetings, arranging deliveries, and processing invoices.
- Prepare reports related to office operations or facilities services, as required.
Qualifications & Skills:
- Experience: Previous experience in a receptionist, facilities, or administrative role, ideally within a corporate or professional services environment.
- Communication: Excellent verbal and written communication skills in English and Greek.
- Customer Service: Strong customer service orientation and the ability to handle multiple requests efficiently.
- Problem-Solving: Ability to resolve workplace issues quickly and effectively.
- Organizational Skills: Strong attention to detail, with the ability to multitask and prioritize tasks.
