Location Country Cyprus
Work Location Limassol
Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.
Overall Purpose of The Job
- To strategically oversee, lead and guide the Operations, Victualing, Marine Stores, Performance Improvement departments and the Company’s Training and Wellness services to achieve the Company goals and objectives.
- To achieve the targeted profitability based on the agreed victualing rates established with clients and to ensure that overall service meets/exceeds client expectations.
- To set the goals and objectives of the departments under supervision, including the delivery of cost effective and reliable results, introduction of new service offerings, and the organization and administration of appropriate resources within budgetary limits as per parameters agreed with the Company’s Managing Director and V.Group.
- To ensures that the Group’s goal of flawless service delivery is achieved, and all department operates within the framework of the Group’s Values.
- To assist both Company colleagues, clients, and other departments swiftly and promptly with information or other supportive services that may be requested.
Key Responsibilities
Key Responsibilities and Tasks
- Plans and supports as necessary the activities of the departments and the interaction and relationships with senior management in operating offices of Group companies and external clients.
- Partners with general management and department heads to ensure alignment with requirements, time schedules and deliverables.
- Keeps productive relationships with Company, group and external parties involved and ensures constant and consistent communications.
- Develops short term action plans and long-range planning for new strategies that impact the growth of operations, service delivery and most efficient utilization of resources.
- Maintains close liaison with management and heads of department for the development of policies, project management and office administration issues.
- Schedules and approves the vacation/leave schedule of subordinates, and manpower requirements in the department.
- Monitors the performance of the personnel within the departments (as per group guidelines, bi-annual review of performance).
- Assesses, plans and recommends staffing levels/job descriptions required to carry out the assignments of the departments and ensures that the departments are staffed appropriately.
- Participates in the selection, acquisition and development of competitive talent and promote opportunities for attracting and retaining high performing talent.
- Ensures best-qualified personnel possible at all levels to meet departmental requirements and Company objectives and makes recommendations concerning remuneration packages.
- Supports the preparation of proposals, bid packages and contracts.
- Supports in defining standards, policies and procedures, including development, implementation and maintenance of the Company’s Operation Manuals.
- Remains conversant with the Group’s safety & quality policy, its objectives and the duties/obligations this job description carries within the Company.
- Applies quality management and safety principles and ensures compliance within the departments, during every step.
- Participates in the development and implementation of Company policies relating to safety/environmental protection and quality management on board managed vessels.
- Enforces the company hygiene standards and safe working practices in accordance with legislative and regulatory requirements.
- Monitors the quality of services and ensures that these meet groups standard and exceed client expectations.
- Monitors and prepares with the direction of the Managing Director, the financial budgets, forecasts and estimates for the revenue generating services, as applicable and supports in identifying opportunities for revenue , cost optimization and prevention of revenue leakages from close monitoring of the departments’ performance.
- Arrange meetings and travel annually to key locations, key clients and commercial events in order to maintain and develop strong relationships with key clients at senior level, ensuring their needs and expectations are met or exceeded.
- Shares best practices and lessons learned to promote continuous product and process improvement.
- Supports the Company’s developments by identifying new business opportunities in existing or new service lines.
- To be a strong supporter and ensure full utilization of the Oceanic digital platform by all team members.
- Endorses and actively supports the products and services provided by Oceanic and other Group entities and promotes the development of internal resources to meet the ever-changing requirements of clients and the industry in general.
What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.
Essential
- University degree in management, finance, hospitality or related fields or previous relevant senior managerial experience working.
- Excellent interpersonal skills with the ability to engage and interact with people at all levels.
- Good understanding of finance and possess good analytical skills.
- Ownership mentality with strong ability to perform independently as well as within a team environment.
- Thorough awareness and good understanding of cultural diversity.
- Highly organized and able to use organizational tools to track multiple tasks and work in tight schedules.
- Follows-through and follows-up on his own deliverables and the work of others.
- Able to meet established project deliverables and deadlines.
- Strong computer skills, particularly in Microsoft Office.
- Excellent command of the English language both written and oral.
- Highest personal integrity standards.
- Must be willing to travel.
Desirable
- Master’s in business administration or Hospitality fields.
- Previous working experience in a multinational environment.
- Keeps abreast of latest industry products, services, information and best practices.
- Culinary background.
- Additional languages.
Additional Information
Applications Close Date 17 Nov 2024
