Job Position
Player Assistant
Working for: Aphrodite Hills Resort Ltd
Reporting to: Golf Service Manager
Location: Aphrodite Hills Resort, Paphos
Job Summary:
The Player Assistant plays a vital role in enhancing the overall golfing experience for players. This position involves overseeing the caddy program by ensuring a smooth operation on the course. The Caddy Master is responsible for providing exceptional service to golfers, facilitating communication between players and staff, and maintaining a welcoming atmosphere.
This role is essential in providing players with the support they need to enjoy their game and maximize their experience at the golf course.
Key Duties/Responsibilities:
⁃Daily running of the caddy master reception, garage, hire items, bag storage and staging area.
⁃Manage golfers on and off the golf course whilst providing an exceptional level of customer service.
⁃Ensure golfers on the course and practice areas are following the course etiquette and pace of play, as per company guidelines.
⁃Meet and greet all clients entering the premises.
⁃Collaborate with internal teams to optimise the tour operators and clients experience.
⁃ Stay up to date with the latest rates internal procedures and keep all files up to date with the relevant information.
⁃Handling customer complaints and passing the information to the appropriate person/s.
⁃ Answer all phone lines into the caddy master reception using a phone managing software
Requirements and Qualifications:
⁃Excellent knowledge of English, spoken.
⁃Self-motivated, detail-oriented, and able to work independently or as part of the team.
⁃Some knowledge of Microsoft Office.
⁃Excellent verbal communication skills to provide the necessary information to both clients and colleagues.
⁃Strong skills involving problem solving.
⁃Organizational and time management skills.
⁃Some knowledge of Golf preferable.
⁃EU citizen or EU work permit holder
Benefits:
⁃Permanent all year around position.
⁃5 days per week (2 offs)
⁃Competitive compensation package which includes 13 salaries
⁃Provident Fund
⁃Medical Fund
⁃Opportunities for career development and growth within the company
⁃Discounts for all outlets/restaurants and accommodation on Resort
⁃ Complimentary Meal
Applications:
Qualified candidates must apply to the Human Resources Department by sending their CV and job opening title to vacancies@aphroditehills.com or apply via our company website link here
All applications will be treated as strictly confidential. Only shortlisted candidates will be contacted.
