Medier Marketing Agency is seeking a passionate and results-oriented CRM Executive to lead CRM initiatives mainly across English-speaking markets. Your role will focus on crafting, executing, and analyzing CRM campaigns tailored for native English-speaking audiences, ensuring seamless communication and elevated customer engagement.
What You’ll Do:
- Plan, implement, and optimize targeted CRM campaigns to boost player retention and engagement mainly in key English-speaking markets.
- Leverage leading CRM tools to manage campaigns, personalize experiences, and track performance metrics.
- Analyze customer behavior and campaign outcomes to uncover actionable insights and improve strategies.
- Work cross-functionally with marketing, product, and support teams to ensure consistent customer communication and experience.
- Identify market-specific trends and implement creative strategies to meet player preferences and expectations.
What We’re Looking For:
- Native-level fluency in English (written and spoken) – essential for this position.
- Minimum of 6 months CRM experience
- Expertise with CRM systems, such as Optimove, Salesforce Marketing Cloud, or similar tools.
- Strong analytical capabilities for evaluating campaign performance and deriving insights.
- Excellent organizational and communication skills, with the ability to juggle multiple priorities in a fast-paced environment.
- A collaborative mindset and the ability to work effectively in both team settings and independently.
Why Join Us:
- Be part of a thriving industry where your expertise truly impacts the customer experience.
- Competitive salary and performance-based incentives.
- Opportunities for growth and professional development in CRM
- Work in a multicultural, fast-paced environment where innovation and collaboration are celebrated.
