As a Guest Relations Executive, you will:
- Act as the first point of contact for our guests, ensuring a warm and professional welcome.
- Handle guest inquiries and requests promptly and effectively.
- Anticipate guest needs to deliver personalized service.
- Resolve guest complaints and issues with empathy and efficiency.
- Collaborate with other departments to enhance the overall guest experience.
- Maintain accurate records of guest interactions and feedback.
Qualifications
- Guest Relations, Communication, and Customer Service skills.
- Receptionist Duties experience.
- Excellent interpersonal and communication skills
- Ability to multitask and work in a fast-paced environment.
- Previous experience in the hospitality industry.
- Fluency in multiple languages is a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
Important Note:
This role is open only to EU citizens. Please ensure you meet this eligibility requirement before applying.
