Recroo is seeking enthusiastic and organized Restaurant Hostesses/Receptionists to join our clients' vibrant team. In this role, you will be the first point of contact for our guests, setting the tone for a memorable dining experience. If you have excellent interpersonal skills and a passion for customer service, we invite you to apply!
Responsibilities
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression
- Manage reservations and seating arrangements efficiently
- Guide guests to their tables and provide menus, as well as inform them about daily specials
- Answer phone calls promptly, taking reservations and addressing inquiries
- Maintain a clean and organized reception area
- Monitor the dining room to ensure timely seating and guest satisfaction
- Assist servers and kitchen staff as needed to enhance the overall dining experience
Requirements
- Previous experience as a Hostess/Receptionist in a restaurant or hospitality environment is preferred
- Strong communication skills and a friendly demeanor
- Ability to manage multiple tasks and remain composed under pressure
- Proficiency in using reservation management systems and basic computer skills
- Exceptional customer service skills and a positive attitude
- Flexibility to work evenings, weekends, and holidays as necessary
- Professional appearance and behavior in line with restaurant standards
Please note, proficiency in English language (reading, writing, and speaking) is a requirement for all candidates applying for this position.
