FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Client Relations Specialist - Spanish speaking at Cyprus office - a certified Great Place to Work®.
This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.
Reporting to: LATAM Manager
Working time: 11 am to 8 pm local time, flexible start of the day (Monday - Friday), Cyprus Office
Responsibilities:
- Develop and nurture relationships with clients, partners and organic clients in the assigned country or region
- Proactively engage with trading professionals across various platforms to expand client base and partnerships
- Identify and leverage local marketing channels to enhance visibility and promote company products effectively
- Focus on client onboarding and ensuring a seamless user experience for all clients
- Promote partnerships based on existing rebate structures and maintain strong relationships with partners
- Adhere to regulatory policies and ethical standards diligently
- Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met
Candidate Profile:
- Bachelor’s degree in Accounting, Business, management, Economy and/or marketing and related disciplines
- Fluent or native Spanish and Upper-Intermediate English
- Client focused with excellent customer service and negotiation skills
- A team player with excellent communication skills
- Dynamic, self-motivated, competitive and strong desire to succeed
- Ability to work well independently as well as in a team and can-do attitude
- Strong preference will be given to candidates with FX/CFD and online trading industry experience
Our offer:
- High level of autonomy and trust, support of ideas and opportunity to influence directly company results
- High-impact contribution to dynamic business at a growth phase
- Competitive remuneration, regular salary reviews and performance-based incentive schemes
- Continuous personal development and support of external capability-building opportunities
- Welcoming, dynamic and multicultural team
- Vibrant company life: from team activities to global celebrations
- New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
- Free Gym membership and access to multiple sports and wellness facilities
- Company-provided parking
- Medical insurance and pension fund after the probation period
Journey to FP Markets:
- Interview with People Function member (30 - 45 min) to assess match to our culture
- Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
