Our client is one of the leading MICE agencies and has been operated since 1985. For their DMC department in Limassol, they are looking for a DMC Head of Department.

This is a full-time on-site role, responsible for Promoting the DMC department, managing Business Group Quotations, overseeing Office operations, training and providing Group Assistance. The successful candidate will be fluent in French and English and will have experience in the tourism industry as well as experience in a management position.

Job Responsibilities

Manage existing and new client relationships, particularly within the French-speaking market, including preparing, sending and approving project leader quotations.
Maintain and update client databases, incentive houses, and website branding.
Develop incentive programs and suggest innovative ideas.
Represent the department at international exhibitions to promote services.
Negotiate with suppliers and hotels to secure optimal deals while ensuring quality.
Coordinate confirmed operations with clients and suppliers.
Handle invoices.
Manage the date-to-date tasks of the project leader and the whole department.

Requirements

Strong project management and managerial skills
Fluency in French and English; proficiency in additional languages is advantageous
Candidate must hold Cypriot or EU nationality
Knowledge of the MICE industry
Experience in serving international clients
Computer literacy, with a minimum ECDL certification
Previous Experience in tourist industry and managerial position is preferred

Personal Characteristics:

Pleasant personality, team player and organized
Self-motivated with Exceptional attention to detail
Flexible, ability to work under pressure, meet deadlines and achieving goals
Strong negotiation, communication and managerial skills
Commitment to confidentiality

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