WE ARE ODYSSEY, looking for Cyber Warriors to join our journey!
Are you someone who thrives in the face of challenges?
Do you have a collaborative spirit, passion for innovation and a commitment to making the world a cyber safer place for all?
If so, join OUR Odyssey and make it your journey as well, because the beauty and reward lie in the journey and not the destination itself.
Role Description
The Sales and Partner Operations Coordinator supports sales and partner engagement by managing CRM systems, tracking proposals, coordinating licensing, and maintaining documentation.
This role oversees partner relationships, ensures smooth operations and provides critical support to Business Development Managers through reporting and follow-ups, contributing to overall business growth.
Main Responsibilities
- Manage accounts and opportunities with Odyssey’s CRM (all fields in the CRM needs to be updated) and ClearSkies CRM (such as partner creation, ensuring their access, arranging sessions for walkthrough, update with new materials, etc)
- Manage day-to-day administrative tasks to ensure smooth office operations.
- Creation of proposals and renewals for end users and partners.
- Keep tracking and reporting on the Sales activity.
- Create licensing to ClearSkies CRM and SKUs according to new projects and track the expiration dates.
- Maximize partner’s engagement retention with ongoing contact and license renewal management.
- Follow up with Account Manages for proposal submission and target achievement.
- Develop and maintain contact lists regularly updated and share them with marketing.
- Discover new Partners through social media, like LinkedIn, Magazines and share them with Account managers on the ground, set a plan how to approach them and have the overall responsibility about the progress the pipeline creation and the deals from each partner.
- Track and coordinate all activities occurring for each partner through Account Managers, such a partner’s events with end users, partner meetings with Odyssey’s team, etc.
- Manage inbound Sales Purchase Orders, coordinate with Sales Coordinators and Accounting department for any invoices related issues.
- Manage International RFPs and collect all necessary information and materials for Account Managers.
- Report on a weekly basis to Manager for all end user’s activity and updates.
Knowlegde, Skills And Experience Required
Educational Background:
- Bachelor’s degree in business administration, Marketing, Sales, or a related field (preferred).
Professional Background
- Minimum 2 years of experience in sales operations, partner management, or administrative support roles.
- Familiarity with CRM systems (e.g. Oracle Netsuite) and sales reporting tools.
- Experience in handling proposals, licensing, and managing customer or partner relationships.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM tools.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Analytical skills for sales tracking and reporting.
- Attention to detail and problem-solving mindset.
Competencies
- Collaboration: Ability to work effectively with cross-functional teams and build strong relationships.
- Proactivity: Self-motivated and able to take initiative in managing tasks and responsibilities.
- Time Management: Efficiently prioritize and manage multiple deadlines.
- Adaptability: Flexible in handling dynamic challenges in a fast-paced environment.
- Customer-Centric Approach: Focus on fostering strong partnerships and ensuring client satisfaction.
What’s In It For You
- Competitive remuneration package (according to experience and qualifications).
- Opportunity to work in a highly specialized, dynamic and professional environment.
- Hybrid and contemporary working environment, “Best Place to Work” for 3 years.
- 13th salary.
- Retirement savings plan.
- Comprehensive Medical and Life Insurance.
- Performance based awards and bonuses.
- Access to brightest minds the latest technologies.
