Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Greek Speaking Customer Support representative for a reputable Electricity Company located in Moschato, Greece. In this role, you will be at the forefront of customer service, assisting clients with their inquiries and providing them with the information they need about electricity services. If you are fluent in Greek and have a passion for helping others, we invite you to apply!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Assist customers with inquiries related to electricity services, billing, and technical support
- Handle customer complaints and resolve issues efficiently and professionally
- Educate customers on available services and energy-saving options
- Maintain accurate records of customer interactions and follow up as necessary
- Collaborate with team members to improve overall service quality
Requirements
- Fluency in Greek (both spoken and written) is required
- Strong communication and interpersonal skills
- Prior experience in customer service or support roles is preferred
- Excellent problem-solving abilities with a focus on customer satisfaction
- Ability to work independently and manage time effectively in a busy work environment
- Interest in the energy sector is advantageous
- Familiarity with customer service software is a plus
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
