We are working with a leading investment firm offering Forex and CFD trading company. We are looking to recruit a Back Office Officer for their team.
Position: Back Office Officer
Location: Limassol, Cyprus
Working schedule: shift rotation from Monday to Sunday, no night shifts!
Duties And Responsibilities
- Processing and reviewing deposits and withdrawals, ensuring accuracy and compliance
- Assisting with Know Your Customer (KYC) checks for payments to meet regulatory standards
- Addressing and resolving both internal and external inquiries related to payment transactions
- Identifying opportunities to improve internal processes, systems, and controls
- Supporting the auditing and reconciliation of payment transactions to maintain financial integrity
- Responding promptly to client emails regarding payment-related queries
- Handling payment-related questions and issues efficiently and professionally
Requirements
- A degree from a recognised college or university
- Strong written and verbal communication skills in English.
- Excellent interpersonal and communication skills
- Exceptional customer service abilities
- Proficiency in Microsoft Office and good overall computer skills
- Ability to work both independently and collaboratively within a team
- Capable of working under pressure and meeting deadlines
- Should have the legal right to work in Cyprus
- Shift rotation: Monday to Friday, 07 AM - 04 PM, 09 AM - 06 PM; Saturday: 12 PM - 08 PM; Sunday: 04 PM - 12 AM (midnight).
Benefits
- Competitive salary based on qualifications and experience
- 13th-month salary bonus
- Comprehensive medical insurance and pension plan
- Exclusive group discounts through the company
- Free parking available
- Access to an in-house fitness room with classes
- Modern office located in a central, convenient area of Limassol, close to the highway
- A friendly, multinational work environment
- Opportunities for professional development and career growth
Skills: knowledge of forex and cfd trading,kyc compliance,back office operations,foreign exchange (fx) options,customer support,microsoft office proficiency,interpersonal communication,problem-solving,customer service,forex,customer,kyc,communication
