One of our client, a stable and well known forex company, is currently seeking a highly motivated and enthusiastic Account Managers (retention agents) to join the strong team in Limassol, Cyprus.
Responsibilities:
- Proactively engage with existing clients, building and maintaining strong relationships.
- Identify clients' financial goals and provide suitable product recommendations.
- Utilize conversion and retention techniques to maximize client retention rates.
- Address client queries and concerns promptly and professionally.
- Upsell and cross-sell our financial products and services to existing clients.
- Keep accurate records of client interactions and transactions.
- Stay updated on industry trends and product knowledge to provide informed advice.
Requirements:
- Fluency in Dutch language.
- Minimum of 1 year of experience in retention within the financial industry.
- Highly motivated, proactive, and enthusiastic individual.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Strong desire to grow and develop within a stable and dynamic environment.
Benefits:
- Full relocation package, including accommodation and flights.
- Official employment and visa assistance if required.
- Competitive salary (base, % and a bonus structure).
- Medical insurance coverage.
- Opportunities for professional growth and career advancement.
Work Schedule:
- 5 days a week (Monday to Friday).
- Shift timing: 9 am to 6 pm.
Looking forward to meet you on the interview!
