At TradeQuo, we are a forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide. As we expand, we are seeking driven individuals to help us meet exciting new challenges.
Your role at TradeQuo:
We are seeking a results-drive Reconciliation Officer to oversee and optimize the full payments cycle. The successful candidate will manage payment operations, conduct reconciliations, resolve discrepancies, and build strong relationships with payment providers and financial institutions. You will also develop strategies for improving payment processes, monitor regulatory compliance, and contribute to financial reporting and system enhancements.
You will:
- Manage the full payments cycle, including onboarding, optimizing, and integrating payment gateways and methods (e.g., credit cards, e-wallets, bank transfers).
- Oversee daily operations, including payment processing, reconciliations, settlements, and client transactions (e.g., deposits, withdrawals, and transfers)
- Conduct daily and monthly reconciliations of turnovers, client funds, and balances across payment platforms
- Identify and resolve discrepancies between platforms and banking providers
- Ensure adherence to regulatory requirements, including AML, KYC, and PCI-DSS standards
- Report suspicious transactions and implement anti-fraud measures
- Monitor fees and contractual terms with payment providers
- Troubleshoot payment-related issues in coordination with internal teams and external partners
- Build strong relationships with payment processors, financial institutions, and internal teams to facilitate smooth and efficient payment processes
- Develop and optimize flow-of-funds strategies for transparency and efficiency
- Identify weaknesses in current systems and procedures, recommending improvements
- Assist management with finance-related tasks and software implementation projects
What makes you a great fit:
- 3+ years in payment reconciliation operations, preferably in FX or fintech industry
- Bachelor's degree in finance, Business Administration, or related field (preferred)
- Strong knowledge of payment gateways, chargebacks, and compliance regulations
- Experience with various payment methods and technologies
- Experience negotiating commercial terms and working with external partners
- Ability to manage multiple payment providers and integrate new ones
- Proficient in Excel, including advanced formulas
- Familiarity with anti-fraud tools and techniques is a plus
- Hands-on approach to managing tasks end-to-end
What we offer:
- Competitive and attractive compensation
- Extensive learning opportunities, such as professional training and certifications
- Generous time off, including 21 days of annual leave and paid sick leave
- Monthly health & Wellbeing allowance
- Outstanding team-building experiences and community gatherings
- A collaborative and forward-thinking work environment