The House of Mercier is delighted to present an exciting opportunity for Italian-speaking professionals looking to relocate to Greece! We are seeking individuals who are fluent in Italian and passionate about providing exceptional customer support. In this role, you will assist our Italian-speaking clientele, ensuring they have a seamless experience while enjoying our services. Join our team and take advantage of this unique chance to advance your career in a beautiful and culturally rich setting!
Responsibilities
- Deliver high-quality support to Italian-speaking clients through various communication platforms, including phone, email, and chat
- Assist clients with inquiries related to accommodations, bookings, and services
- Proactively resolve client issues and provide tailored solutions to enhance their experience
- Document all client interactions accurately in our management system for effective follow-up
- Collaborate with internal teams to ensure a comprehensive approach to customer service
- Stay informed about company offerings and local insights to provide well-rounded assistance to clients
- Participate in training programs to further develop your skills and expertise
Requirements
- Fluency in Italian and proficiency in English; knowledge of additional languages is an advantage
- Experience in customer service, hospitality, or a related field is preferred
- Strong communication skills and a genuine desire to assist clients
- Attention to detail and organizational abilities to effectively manage multiple tasks
- Ability to work collaboratively within a team in a fast-paced environment
- Willingness to relocate to Greece and immerse yourself in a new cultural experience
- Enthusiasm for professional growth and a commitment to outstanding service
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More...
