Exelia Technologies is a custom software solutions company in Cyprus, dedicated to
establishing itself as a major player in innovative software solutions. We pride ourselves in
providing cost-effective, high-quality enterprise software while maintaining lean system designs
to control complexity. Our culture values productive client partnerships and prioritizes
customer collaboration. With a staff experienced in diverse business sectors, we adhere to established software engineering principles and a strict ethical code of conduct centred on quality and customer satisfaction. Our commitment to excellence is reflected in our adherence to Agile Software Development methodologies and careful project management methodologies such as PRINCE2.
Role Description
This is a full-time hybrid role for a Business Analyst at Exelia Technologies. The Business Analyst will be responsible for building relationships, analysing business processes, facilitating workshops to gather business requirements, utilizing strong analytical skills to provide valuable insights, and writing concise business requirements for sign-off and development. The role will require effective communication and collaboration with internal and external stakeholders. The candidate should:
• be able to work in a fast-paced environment independently and with a team
• be proficient in English. Strong command of both written and spoken English is required
to ensure clear and effective communication with clients and internal teams
(proficiency in Greek would be considered a bonus)
• being based in Cyprus would be considered a plus
Qualifications
• Education: Bachelor’s degree in Business Administration, Information Technology,
Computer Science, or a related field. Master’s degree or relevant certifications (e.g.,
CBAP, PMP) is a plus.
• Experience: Minimum of 3 years of experience as a Business Analyst, preferably in a
custom software development or technology consulting environment.
• Technical Knowledge: Familiarity with software development lifecycle (SDLC),
Agile/Scrum methodologies, and requirements management tools (e.g., JIRA,
Confluence, or similar). Prior experience in/understanding of programming or knowledge
of databases is a plus.
• Analytical Skills: Strong ability to translate complex business needs into clear and
actionable technical requirements.
• Communication Skills: Excellent written and verbal communication skills, with a
proven track record of effective stakeholder management.
• Problem Solving: Proactive, solution-oriented mindset with a focus on continuous
improvement and innovation.
• Interpersonal Skills: Ability to work collaboratively within a cross-functional team,
demonstrating flexibility and adaptability.
What we expect from you
• Requirements & Solution Design: Collaborate with clients and stakeholders to gather,
document, and validate business requirements. Translate these into clear, actionable
documentation, such as functional specs, use cases, and workflows, to guide
developers and designers in creating user-cantered solutions.
• Project Planning & Communication: Support project scope, objectives, and timelines
while ensuring clear communication with all stakeholders. Keep teams aligned and
proactively report on project progress, risks, and issues.
• Quality & Process Improvement: Partner with QA to validate that solutions meet
requirements and identify areas to streamline workflows and improve methodologies for
optimized project delivery.
• Training & User Support: Develop and deliver user guides, training materials, and
sessions to facilitate seamless solution adoption by end-users.
• Problem Solving & Strategic Thinking: Use strong analytical skills to address complex
challenges with innovative solutions that align with both immediate and long-term
business objectives.
• Adaptability & Continuous Learning: Be ready to transition between various roles
within the team, embracing change and showing a commitment to learning and
adopting new technologies and methodologies.
• Communication & Leadership: Communicate complex ideas clearly and influence
team members and stakeholders effectively. Demonstrate leadership qualities that
motivate and guide team success.
• Emotional Intelligence & Team Dynamics: Leverage emotional intelligence to foster
collaboration and a productive work environment, with an understanding of diverse
team dynamics.
