About IC Markets
IC Markets is a global leader in the forex and commodities CFD trading space, with over 200,000 active clients who are performing more than half a million trades each day.
Our mission is to create the best trading experience for both retail and institutional clients, allowing them to focus more on their trading. We dedicated to offering superior spreads, execution and service across a wide selection of trading tools.
Your role at IC Markets:
The Business Analyst (BA) is a key member of the project delivery team responsible for driving business requirements from high-level business capability down to detailed business requirements and ensuring successful project execution.
No two days are the same. We cover every aspect of our company, diving into data to find answers. We convert data into value and act as strategic advisers for our teams, covering KPIs, competitor and market analysis, business processes, and project execution.
As a member of the PMO, you will be responsible for understanding and documenting business needs, gathering the necessary information, proposing and implementing solutions, and overseeing project execution. The BA will demonstrate a commitment to teamwork and maintaining a collaborative work environment while supporting various project objectives and deadlines.
In addition, the BA will assist in the planning, reporting, testing, and implementation of requested fixes, corrections, and modifications.
You will:
- Analyse ad hoc data.
- Conduct competitor analysis to identify strengths, weaknesses, opportunities, and threats.
- Translate data analyses and data insights into visuals for non-technical audiences.
- Gather and incorporate feedback from stakeholders to refine processes and systems.
- Research and analyse market trends and industry developments to inform strategic planning.
- Construct experiments and check hypotheses based on data.
- Develop, modify, and maintain data-driven processes.
- Generate and maintain detailed reports and dashboards to track key performance indicators (KPIs) and business metrics.
- Collaborate with stakeholders, including senior management, IT, marketing, traders, and customer support teams, to gather and document business requirements.
- Conduct gap analysis to identify differences between current processes and desired future state.
- Assist with project planning, execution, and management, ensuring alignment with industry best practices and regulatory requirements.
- Monitor project progress, manage risks, and provide regular updates to stakeholders.
- Develop project schedules, allocate resources, and ensure timely delivery of project milestones.
- Create user manuals and other training materials to support system usage and best practices.
What makes you a great fit:
- Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
- Minimum 2 years as a Business Analyst, preferably in the forex or financial services industry.
- Analytical and critical thinker who can model and interpret data to drive decisions.
- Ability to formalise and visualise the results of the data analysis.
- Ability to organise and prioritise tasks efficiently and manage multiple projects simultaneously, meeting deadlines.
- Familiarity with project management methodologies and tools (e.g., Agile, Scrum, JIRA).
- Excellent verbal and written communication skills, and excellent written and spoken English.
- Proficiency in data analysis tools and software (e.g., Excel, SQL, BI tools).
- Strong attention to detail and organisational skills.
- Proactive and solution-oriented mindset.
- Ability to adapt to changing business needs and environments.
Join us at IC Markets and be part of a dynamic team driving innovation and excellence in the financial services domain. If you are motivated, passionate, and possess the skills and expertise required for this role, we encourage you to apply
