Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They are currently looking for a motivated and dynamic Player Relationship Officer to join their team in Limassol.
Job Responsibilities
- Applying responsible gaming procedures according to regulations
- Being vigilant while reviewing player accounts to ensure they are playing responsibly
- Applying RG regulations in a timely manner according to internal procedures
- Ensuring responsible gaming events are being handled
- Expand players' game play activity
- Proactively contact potential players
- Initiating players’ interaction over chat, e-mail and phone
Requirements
- Native English
- Able to work shifts of 5 days (Monday to Sunday shifts 08:00 – 16:00 & 16:00 – 00:00 & 00:00 – 08:00)
- Experience preferred but not mandatory - Gaming background will be considered as a big advantage
- Computer literate
- Self-motivated
- Communication and verbal skills
- European citizenship
Remuneration & Benefits:
- Career development
- 21 days Paid Annual Leave
- Medical Health Insurance
- Complimentary lunch
- Team Building Activities
- Monetary voucher on Birthdays and additional occasions
- Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)
- Referral Bonus
- Paid Training
- Unlimited daily snacks and beverages
- Supportive and positive working environment
