Patrique Mercier Recruitment PT is thrilled to offer a remote opportunity for a Spanish Speaking Roadside Assistance Coordinator based in Greece. Our agency is dedicated to connecting skilled candidates with roles that utilize their language proficiency in customer service. In this vital position, you will serve as the primary support for Spanish-speaking clients who encounter roadside emergencies. Your role will involve ensuring timely and effective assistance, coordinating with service providers, and delivering exceptional customer service throughout the process. Join our team and make a significant impact in providing support while enhancing your professional skills in a dynamic and flexible environment.
Responsibilities
- Act as the primary point of contact for Spanish-speaking customers in need of roadside assistance
- Assess client needs and efficiently coordinate the necessary assistance services
- Maintain clear and effective communication with clients throughout the assistance process
- Work closely with service providers to ensure rapid and high-quality service delivery
- Document all customer interactions and service requests accurately for follow-up and reporting
- Gather customer feedback to identify areas for improvement and enhance service quality
Requirements
- Fluency in Spanish and strong proficiency in English; additional languages are a plus
- Prior experience in customer service, particularly in a support role is beneficial
- Outstanding communication and interpersonal skills
- Strong organizational skills with the ability to multitask effectively
- Proactive problem-solving skills focused on delivering excellent customer service
- Familiarity with automotive services or roadside assistance processes is an advantage
- Must be based in Greece and willing to work flexible hours, including weekends and holidays
Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....
