About the role:
As a Fraud and Payments Analyst, your primary focus will be on preventing fraud and ensuring the integrity of our transactions. You will monitor transactions, analyze deposit patterns, and perform anti-fraud checks to protect both the company and our players. A minimum of 1-2 years of hands-on experience in online fraud prevention is a must for this role.
Key responsibilities of the position:
- Monitoring transactions, deposit patterns and registrations
- Performing various anti-fraud checks
- Preventing chargebacks, fraud, and bonus abuse
- Assisting in improving the department’s processes and reports
- Checking and processing withdrawals in a timely manner
- Contributing to the development of a knowledge base
- Communicating efficiently with other departments and payment providers
- Supporting other teams in payment-related issues
- Monitoring and reporting on customers’ activity
- Performing daily analysis of reports and CDD/EDD whenever needed
- Verifying escalated documents related to payment transactions
- Monitoring systems’ performance and reporting on issues
- Ad hoc tasks as required by the managers
Job requirements and competencies:
- Min. 1-2 years of demonstrable hands-on experience with online fraud strategies and its prevention is a must.
- Knowledge of transactions and risk monitoring procedures
- Knowledge of AML, CDD/EDD and fraud prevention fundamentals
- Knowledge of governing laws, regulations, and common practises in the payments field
- Ability to display a high degree of confidentiality and discretion
- Knowledge of task/project management tools
- Excellent communication skills in English (speaking & writing) and knowledge of min. 1 Western European language
- Ability to work autonomously, with minimum supervision, strictly following the department’s procedures
- Attention to details and investigative approach
- Numerical literacy and analytical skills
- Ability to prioritize tasks according to importance and workload
- Adaptable to new tasks and processes in accordance with job demands
- Excellent team player, willing to learn
- Well organized hence flexible
- Ability to work on rotating shifts, including weekends and Public Holidays (no night shifts)
Advantageous:
Native English speaker and/or proficiency in French or Japanese language
We offer:
- Brand new office with 5 floors and a rooftop
- Complementary free lunches at the office Monday to Friday
- Weekly and Quarterly events
- Monthly activities at the office
- Health insurance since day 1 (family members included)
- Gym refund
- Birthday and company’s anniversary gifts
- Training and Development Plan
- Engagement platform with tons of events and challenges to win great prizes
- Communication allowance (mobile SIM card per person)
