The Receptionist will act as the first point of contact for our company. The candidate will play a crucial role in providing excellent customer service and creating a positive impression for our clients, visitors and employees.
Roles & Responsibilities
• Greet and welcome visitors.
• Manage the reception area, ensuring it is clean, organized, and presentable.
• Obtain and audit the cleaning ladies.
• Answer and direct phone calls in a polite and professional manner.
• Greet and welcome visitors and notifying employees of visitor arrivals.
• Assist various departments with administrative tasks, including data entry, filing, and photocopying.
• Coordinate mail distribution and courier services.
• Schedule and confirm appointments for management and employees.
• Keep office areas and conference rooms always clean and tidy.
• Maintain and update the appointment calendar.
• Handle inquiries and provide basic information to callers and visitors.
• Monitor and order office supplies to ensure availability for employees.
• Maintain inventory of office supplies and replenish as needed.
• Arrange meeting rooms and prepare necessary materials for meetings.
• Assist in coordinating catering services for meetings and events.
• Monitor and ensure the security of the premises.
• Helping HR department with organising events
• Ad-hoc duties during the day
Required Qualifications
• High school diploma or equivalent.
• Previous experience as a receptionist or in a customer service role is a plus.
• Excellent interpersonal and communication skills.
• Professional appearance and behaviour.
• Strong organizational and multitasking abilities.
• Ability to solve problems and situations.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle difficult situations with patience and diplomacy.
