MIE Group Ltd is looking to recruit an energetic and enthusiastic Customer Support Officer to join their team in Limassol. This position is responsible for handling Client requests and orders from the quotation stage to the invoicing.
Responsibilities:
- Receive enquires from the customer through email.
- Handling the requests from the quotation stage up until the invoicing stage.
- Coordinate with the Company’s Service Engineers, and make arrangements for traveling, attendance, and submission of service reports.
- Responsible for the execution and implementation of the complete flow of operations.
- Search the approved service stations, through the website of the manufacturers and/or the
- classification societies members of IACS.
- Maintain the most efficient implementation of the ISO Systems as per Company’s standards.
- Create and control all manual filing systems and relevant office paperwork.
Requirements:
- BSc in Shipping, Maritime or any other related field will be considered as an advantage.
- Ability and flexibility to work in a dynamic environment with tight deadlines.
- Excellent organizational, communication and teamwork skills.
- Ability to manage multiple responsibilities at once.
- Computer literate.
- Fluency in Greek and English.
All applications will be treated as confidential.
If you feel that this position matches your profile, please send your CV to careers@fameline.com.cy.
MIE Group Ltd and its affiliated entities are steadfast in our commitment to being an equal opportunity employer. We actively seek and welcome applicants from a wide range of diverse backgrounds and experiences. Our hiring decisions are made based on merit and qualifications, without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by Law. We are dedicated to fostering an inclusive and supportive work environment where all individuals have an equal opportunity to succeed.