WeDoSupport is growing tremendously, and we continue to conquer new countries!
Role in a nutshell:
Now we're looking for a French & English speaking Customer Support Agent to join our team and make his own contribution to our products.
Responsibilities:
✔️ Providing support in French by email and Live chats;
✔️ Processing with great attention to details and content;
✔️ Identifying clients' needs and proactively proposing solutions;
✔️ Focusing on customer expectations and satisfaction;
✔️ Working closely with our team to improve and establish the necessary processes.
Qualifications:
✔️ Proficiency in French and English, both written and spoken;
✔️ Proactive person with good support/sales skills;
✔️ Strong communication and negotiation skills;
✔️ Attention to detail;
✔️ Previous experience as a support agent will be considered an advantage.
Why WeDoSupport?
- Up to 50% monthly bonuses;
- Snacks in the Office;
- 24 days of vacation per year;
- Paid sick leave;
- Attractive office location and facilities;
- Private health insurance;
- Breakfasts and lunches in the office (partially paid for by the Company);
- Language classes (partially paid for by the Company);
- Social Club of the Company;
- Birthday, wedding, and newborn gifts;
- Team-building events and activities;
- Career growth opportunities (promotion to Mid and Senior agent).
