Overview
paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the financial technology industry. Our mission is to revolutionise how people manage and interact with their finances through cutting-edge solutions and exceptional service. We pride ourselves on fostering a culture of innovation, collaboration, and excellence.
The PSP Manager will be responsible for developing, managing, and expanding relationships with Payment Service Providers (PSPs), technology providers, and other key partners. This role requires a strategic thinker who can identify opportunities, negotiate contracts, and manage the onboarding process. The successful candidate will be a proactive communicator and have a deep understanding of merchant and operational services.
Key Responsibilities:
- Develop and maintain strong relationships with PSPs, providers, and other key partners.
- Oversee the end-to-end onboarding process for new merchants and partners, ensuring
- smooth integration and operational setup.
- Negotiate terms and agreements with PSPs, providers, and merchants, ensuring favorable outcomes for the company.
- Act as the primary point of contact for all partner-related communications, ensuring clear and timely exchanges of information.
- Conduct research to identify potential partners, evaluate new opportunities, and stay informed about industry trends.
- Coordinate and manage projects related to merchant and operational services, ensuring timely delivery and alignment with company objectives.
- Work closely with internal teams to ensure that all operational needs are met, including compliance, reporting, and customer support.
- Track and report on the performance of partnerships and merchant services, identifying areas for improvement and growth.
- Address and resolve any issues or challenges that arise in relation to PSPs, providers, or merchants.
Requirements:
- Excellent negotiation and contract management skills.
- Strong project management abilities, with the capacity to handle multiple tasks simultaneously.
- Exceptional communication skills, both written and verbal.
- Proficiency in using CRM software, project management tools, and Microsoft Office Suite.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
Qualifications:
- Bachelor’s degree in Business Administration, Finance, or a related field. A Master’s degree is a plus.
- Minimum of 3-5 years of experience in business development, preferably within the payments, fintech, acquiring or e-commerce industries.
- Strong understanding of PSPs, payment gateways, merchant services, and operational processes.
- English and Russian language is a must.
